Dr. Santanu Chakraborty is Associate Professor in Radiology in The University of Ottawa and Radiology Quality Officer at The Ottawa Hospital.
Patient safety is taking its rightful place in the forefront of modern-day Canadian healthcare system that is committed to provide healthcare of the highest possible quality and value to its citizens. Medical care is not risk-free. Patients do experience complications, unintended outcomes and harm mostly related to risks inherent in healthcare but also at times due to negligence from the patient’s physicians, care team, hospital or the healthcare system as a whole. In most situations, these unfortunate situations provide opportunities for learning from mistakes and improve our healthcare system. Most if not all major accidents in medicine are preceded by a number of near misses and minor errors. ...continue reading
Ijaz Rauf is President at Eminent Tech Corporation and an Adjunct Professor of Physics, School of Graduate Studies at York University
Growing evidence of problems in the level of quality and safety of care across healthcare organizations, along with public awareness, has made the quality of health care the talk of town. This has drawn significant government and regulatory attention to healthcare systems across the country. Health Quality Ontario (HQO) was established with the mandate to monitor and report on healthcare performance in Ontario and the mission to bring about meaningful improvement in health care. Besides reporting on the key performance indicators, HQO holds quality rounds to share knowledge and best practices. Recently, I attended one of HQO’s quality rounds, and I left with the impression that quality in health care is not considering the right measures, using the right experts or measuring the right data. ...continue reading